Privacy Policy
At Ngo Brother Accessories (M) Sdn. Bhd. (the registered entity managing our website), also known as Welly World Cycle Sdn. Bhd. (the primary registered company), your privacy is our top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website or interact with our services.
About Us
Welly World Cycle Sdn. Bhd. is the main registered company and primary brand that provides motorcycle and accessory dealership services. Ngo Brother Accessories (M) Sdn. Bhd. serves as the registered business entity for our website and online operations.
Collected Information
We collect only the information necessary for registration and purchase processes on our website. This information is provided voluntarily by you when filling out registration or order forms. The personal information we may collect includes:
- Name
- Email address
- Mailing address (billing and shipping)
- Phone number
- Payment information (credit card or bank account details)
- Browser and device information
How We Use Your Information
Your personal information is used for the following purposes:
- Order Processing: To fulfill orders, manage payments, and arrange for shipping.
- Profile Customization: To personalize your shopping experience on our site.
- Communication: To update you on your order status and inform you about promotions, events, and changes.
- Legal Compliance: To meet any legal requirements related to your transactions.
Confidentiality
We are committed to keeping your personal information, such as credit card details and bank account numbers, secure and confidential. We will never share, sell, or disclose your personal information to any third party unless it is required to provide services (e.g., payment processing or delivery) or to comply with legal obligations.
Our site employs security measures to safeguard your personal information, including encryption and other technologies to prevent unauthorized access. However, please note that no method of internet transmission is 100% secure.
Sharing Your Information
To provide our services, we may share your information with trusted third parties, such as:
- Service Providers: For payment processing, shipping, and customer support.
- Legal Compliance: To comply with laws or respond to lawful requests from authorities.
We do not sell or rent your personal data to third parties for marketing purposes.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and collect data about your interaction with our site. You may disable cookies in your browser settings, though this may affect certain functionalities of the site. For more information, please refer to our Cookies Policy.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. You may request deletion of your information, unless we are legally required to retain it.
Security
We use various security measures to prevent unauthorized access, disclosure, or misuse of your personal information. Our website employs encryption, firewalls, and secure access controls to protect your data. However, while we strive to protect your information, please understand that no internet transmission is completely secure, and we cannot guarantee absolute security.
Your Rights
As a customer, you have the right to:
- Access the personal information we hold about you.
- Request corrections or updates to your personal information.
- Request deletion of your personal data, unless we are required by law to retain it.
Changes to Our Privacy Policy
Ngo Brother Accessories (M) Sdn. Bhd. (as the registered entity managing the website) and Welly World Cycle Sdn. Bhd. reserve the right to update or modify this Privacy Policy at any time without prior notice. We encourage customers to regularly review this page for updates. Continued use of our site following any changes to the policy implies acceptance of those changes.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us at:
Ngo Brother Accessories (M) Sdn. Bhd.
Operating as Welly World Cycle Sdn. Bhd.
Email: accessories@wellyworcycle.com
Phone: +60 12-502 9296